Recent illness, disability, bereavement or simply the passing of the years may make it necessary for a member of your family to enter a one of our homes.
Entry into an aged care facility (nursing home) can be confusing and daunting but following the guide below can make it a little easier for you.
You may choose to start looking for a place prior to your assessment being completed or once you have the approval in place.
We recommend calling the home in advance and making an appointment to view the home and meet with the Director of Nursing.
See the section below on What to look for when selecting a Home and make a list of questions you may like answered.
After viewing the home you may choose to put your name on the wait list or apply for a vacancy if available immediately.
Once you’ve been offered a place and made the choice to accept it, you may arrange another visit before you move in, to familiarise yourself with your new home’s surroundings. In most cases there will be some pre admission paperwork to be completed and returned. This can be emailed or collected in person from our facility.
Please note that in some cases you may move in from hospital and your situation may not allow a visit prior to joining us.
The fees and charges you may have to pay are a combination of the following:
When you look for a home, it’s important to understand what type of home you’re considering and can you afford it.
It is recommended to seek professional advice from an aged care specialist prior to entering care or see the Department of Human Services website to calculate any additional costs involved with aged care based your individual financial circumstances.
Living in an aged care home will be different from the way that you have lived before. It will be a new chapter in your life and a great chance to meet people and make new friends.
When you have agreed to move in to our home, the transition will be made as smooth as possible. There will be some paperwork to complete, unpacking of your belongings and settling in to your new room. Meal times are a great social time to meet your new neighbours. Our staff will spend as much time as you request to help you ease into your new home. We welcome your friends and family to visit as often as possible and look forward to you joining our family.
Are the following services available?
Accreditation is the evaluation process that all aged care homes must undergo to continue to operate.
Accreditation is carried out by the Aged Care Standards and Accreditation agency established under the Commonwealth 1997 Aged Care Act. All assessors have completed an approved training course and are registered as aged care quality assessors with the Quality Society of Australasia (QSA).
The focus of accreditation is for continuous improvement through assessment and is particularly important. This is why Thompson Health Care is constantly looking at the current standard of care and service provided, and continually aiming to improve.
There are four standards:
During the site audit the team observes the living environment and practices of the home. They assess the quality of care by reviewing documents (eg policies, care plans); interviewing staff, residents, relatives and other relevant people (eg visiting doctors, pharmacists);
There is no formula for determining a period of accreditation but in general terms, the longer the period of accreditation, the better the performance of the home: