About Us

Excellence In Aged Care

The reason our residences immediately “feel like home” is because Thompson Health Care is a family company, not a corporation.

Behind the doors of all the Thompson Health Care homes are our directors, carers and support staff whom you may see on a regular basis. In addition to these staff, we have an expert team who make up our Head Office and play an intrinsic role in the continued success our company. We are very proud to introduce them below.

Our Mission Statement:

The Directors, Management and Staff of Thompson Health Care believe that all residents living in their residential aged care facilities are entitled to enjoy the highest standard of care and service provided by a team of competent and concerned professional staff in a safe, happy and comfortable environment. All residents are encouraged to participate in decision making and to continue to develop their individual personalities and to fulfill their individual aspirations. All residents should be able to regard the facility in which they live as their home, where they can welcome relatives and friends.

Industry Recognition:

Corporate 2014 Doug Thompson awarded a Member of the Order of Australia for significant services to aged care. 2010 Employer Choice Awards – Runner Up Building Awards 2017 Winner Master Builders Association – “Excellence in Construction” Aged Care Buildings – Wahroonga House – Wahroonga 2016 Winner Master Builders Association – “Excellence in Construction” Aged Care Buildings – Abbey House– Mittagong. 2011 Winner Master Builders Association – “Excellence in Construction” Aged Care Buildings – Macleay House Nursing Home – Frederickton. 2009 Merit Master Builders Association – “Excellence in Housing Awards” Aged Care Buildings- Avalon House Nursing Home – Avalon 1999 Winner Master Builders Association – “Excellence in Construction” Retirement Living Open Section– Tarragal House Nursing Home –Erina Macleay Valley House 2011 – Winner Best New Business award – Macleay Argus Business awards 2013 – Winner Employer of Choice – Macleay Argus Business awards 2014 – Australian Aged Care Quality Agency Best Practice Award – Dementia Care. 2015 – South Australian & NSW Best Practice awards presenter of their Dementia Care Project 2015 – Mid North Coast Local Health District – Quality Improvement Project – Improving the experience for Dementia Residents requiring emergency department care. Mona Vale House 2014 -Nomination Hesta Aged Care Awards Outstanding Organisation Award 2015 – Winner in the Local Business Awards, Outstanding Health Improvements Services section. Terrey Hills Nursing Home 2015 Finalists in the Local Business Awards, Outstanding Health Improvements Services section.


Doug Thompson AM

Doug Thompson AM

PROPRIETOR/OWNER

With more than 40 years at the forefront of the family business, Doug has a passion for excellence in aged care and ensures the company maintains its position as an industry leader.

Mak Bhide

Mak Bhide

CHIEF EXECUTIVE OFFICER

Mak’s expert leadership and guidance ensures Thompson Health Care remains a market leader the aged care sector.

Wayne Korthout

Wayne Korthout

PROPERTY MANAGER

Mr Fix It could be Wayne’s nick name. He coordinates a team of maintenance managers across the group, who keep the homes running like clockwork and plays a mean riff on the guitar.

Kay Pickford

Kay Pickford

OFFICE MANAGER

Kay uses energy and skills to keep both the head office and our homes organised at all times.

Selina Lie

Selina Lie

HUMAN RESOURCES MANAGER

Selina seamlessly implements strategies to recruit and retain the highest quality employees, and keep our invaluable staff happy at work!

Mede Soliman

Mede Soliman

SENIOR PAYROLL MANAGER

Known as "Number 1" when it comes to spreadsheets and excel... and an expert in our payroll system, Mede keeps all of our hard working staff happy with timely payments.

Rupal Shah

Rupal Shah

RESIDENT BILLING MANAGER

Rupal assists in the smooth running of the monthly accounts for our residents and assists their families with their multitude of questions regarding the Aged Care.

Megumi Clapham

Megumi Clapham

RESIDENT BILLING OFFICER

Meg is a key part of our head office team assisting with resident billing. She has excellent attention to detail and keeps the accounts in perfect order.

Sanjana Mehta

Sanjana Mehta

ACCOUNTS PAYABLE OFFICER

Sanjana is our quiet achiever, she is part of our cohesive team that continue to ensure our 13 homes payments are processed and paid on time.

Hien Nguyen

Hien Nguyen

Accounts Payable Officer

Hien’s extensive background in Accounts combined with a Master’s Degree provides our finance team with expertise when it comes to processing invoices. Hien ensures all payments and transactions are accurate and on time.

Bettina Hurst

Bettina Hurst

PROCUREMENT MANAGER

Bettina brings a great wealth of experience and organisational skills to our happy head office.

Thanh Pham

Thanh Pham

ACCOUNTS PAYABLE ASSISTANT

With a welcoming smile Thanh is accurate with her figures and keeps our invoices moving...She loves a good game of dodgeball & challenging bushwalk!

Makarand Barve

Makarand Barve

Financial Manager

Makarand loves a good "system". He is highly organised and keeps the books in perfect working order! He plays a mean game of chess and enjoys watching a high scoring game of cricket.

Andrew Elmslie

Andrew Elmslie

GENERAL MANAGER - NORTHSIDE CONSTRUCTIONS

Heading his construction company, Andrew has been at the forefront of building the perfect aged care facility with Thompson Health Care. Andrew enjoys the challenge of every new project.

Peter Wood

Peter Wood

Construction Manager - Northside Constructions

Peter loves a challenge and is busy with our building projects.
He still manages to find time to keep up the table tennis!