The Directors, Management and Staff of Thompson Health Care believe that all residents living in their residential aged care facilities are entitled to enjoy the highest standard of care and service provided by a team of competent and concerned professional staff in a safe, happy and comfortable environment. All residents are encouraged to participate in decision making and to continue to develop their individual personalities and to fulfill their individual aspirations. All residents should be able to regard the facility in which they live as their home, where they can welcome relatives and friends.
Corporate 2014 Doug Thompson awarded a Member of the Order of Australia for significant services to aged care. 2010 Employer Choice Awards – Runner Up Building Awards 2017 Winner Master Builders Association – “Excellence in Construction” Aged Care Buildings – Wahroonga House – Wahroonga 2016 Winner Master Builders Association – “Excellence in Construction” Aged Care Buildings – Abbey House– Mittagong. 2011 Winner Master Builders Association – “Excellence in Construction” Aged Care Buildings – Macleay House Nursing Home – Frederickton. 2009 Merit Master Builders Association – “Excellence in Housing Awards” Aged Care Buildings- Avalon House Nursing Home – Avalon 1999 Winner Master Builders Association – “Excellence in Construction” Retirement Living Open Section– Tarragal House Nursing Home –Erina Macleay Valley House 2011 – Winner Best New Business award – Macleay Argus Business awards 2013 – Winner Employer of Choice – Macleay Argus Business awards 2014 – Australian Aged Care Quality Agency Best Practice Award – Dementia Care. 2015 – South Australian & NSW Best Practice awards presenter of their Dementia Care Project 2015 – Mid North Coast Local Health District – Quality Improvement Project – Improving the experience for Dementia Residents requiring emergency department care. Mona Vale House 2014 -Nomination Hesta Aged Care Awards Outstanding Organisation Award 2015 – Winner in the Local Business Awards, Outstanding Health Improvements Services section. Terrey Hills Nursing Home 2015 Finalists in the Local Business Awards, Outstanding Health Improvements Services section.
Doug Thompson AM
With more than 40 years at the forefront of the family business, Doug has a passion for excellence in aged care and ensures the company maintains its position as an industry leader.
CHIEF EXECUTIVE OFFICER
Mak’s expert leadership and guidance ensures Thompson Health Care remains a market leader the aged care sector.
CONSUMER RELATIONSHIP MANAGER
Sonia's wealth of experience in aged care, both in clinical and management areas, allows her to enjoy the valued role of listening and responding to our residents and their representatives very important feedback.
Mr Fix It could be Wayne’s nick name. He coordinates a team of maintenance managers across the group, who keep the homes running like clockwork and plays a mean riff on the guitar.
RESIDENT BILLING MANAGER
An invaluable team member of Head Office keeping the accounts receivable revenue flowing and juggles the Department of Human Services reconciliations with ease.
Kay uses energy and skills to keep both the head office and our homes organised at all times.
HUMAN RESOURCES MANAGER
Selina seamlessly implements strategies to recruit and retain the highest quality employees, and keep our invaluable staff happy at work!
Human Resources Advisor
Adam has extensive WHS and ER experience in the public and private sectors. He supports our HR Manager in all generalist HR activities. Adam’s invaluable experience is an asset to Thompson Health Care.
Sammi has valuable experience in Aged Care and is kept busy in our Payroll Department processing pays and keeping all staff happy.
SENIOR PAYROLL MANAGER
Known as "Number 1" when it comes to spreadsheets and excel... and an expert in our payroll system, Mede keeps all of our hard working staff happy with timely payments.
RESIDENT BILLING MANAGER
Rupal assists in the smooth running of the monthly accounts for our residents and assists their families with their multitude of questions regarding the Aged Care.
RESIDENT BILLING OFFICER
Meg is a key part of our head office team assisting with resident billing. She has excellent attention to detail and keeps the accounts in perfect order.
ACCOUNTS PAYABLE OFFICER
Sanjana is our quiet achiever, she is part of our cohesive team that continue to ensure our 13 homes payments are processed and paid on time.
Accounts Payable Officer
Hien’s extensive background in Accounts combined with a Master’s Degree provides our finance team with expertise when it comes to processing invoices. Hien ensures all payments and transactions are accurate and on time.
Bettina brings a great wealth of experience and organisational skills to our happy head office.
ACCOUNTS PAYABLE ASSISTANT
With a welcoming smile Thanh is accurate with her figures and keeps our invoices moving...She loves a good game of dodgeball & challenging bushwalk!
Makarand loves a good "system". He is highly organised and keeps the books in perfect working order! He plays a mean game of chess and enjoys watching a high scoring game of cricket.
INFORMATION TECHNOLOGY SYSTEMS COORDINATOR
Ralph is everyone's 'right hand man' when it comes to technology. No IT problem is too hard for Ralph to solve.
OWNER - NORTHSIDE CONSTRUCTIONS
Heading his construction company, Andrew has been at the forefront of building the perfect aged care facility with Thompson Health Care. Andrew enjoys the challenge of every new project.
Project Manager - Northside Constructions
Peter loves a challenge and is busy with our building projects.
He still manages to find time to keep up the table tennis!