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The excellence of accommodation provided by Thompson Health Care
is matched by a commitment to the highest standards of professional
care and exceptional services.
Our commitment to Total Quality Management ensures that all aspects
of care meet our quality standards. |
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All Thompson Health Care staff share a desire not to merely meet
industry standards, but to excel and set standards of our own. Our
dedicated Directors of Nursing and experienced Registered Nurses ensure
residents receive the best professional nursing and personal care,
24 hours a day.
We carefully evaluate, and regularly reassess, each resident's needs
and preferences in collaboration with family members and health professionals.
Specially-trained staff offer diversional therapy (seven days a week),
speech therapy, physiotherapy, massage and other specialist care services
if needed.
Every staff member, from kitchen and cleaning staff, to our gardeners
and maintenance team, is committed to creating a caring, safe and
supportive environment for our residents, their families and friends.
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The cuisine served at each of Thompson Health Care's homes is worthy
of a quality hotel. All meals are prepared on the premises under the
direction of our chefs.
Fresh seasonal produce forms the basis of multi-choice menus. Quality,
freshness, variety and choice are paramount. Fresh fruit is always
available, and morning tea, afternoon tea and late snacks are provided
in addition to main meals.
Special dietary requirements are catered for and residents' preferences
are always considered. |
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Thompson Health Care uses only top quality towels and bed linen,
laundered in-house to our exacting standards to ensure hygiene and
quality. Our in-house laundry and valet service for residents' clothing
caters to personal needs. |
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At each
facility private vehicles are available to provide transport to selected
functions, regular shopping expeditions and organised day trips to
local scenic spots and places of interest.
Our new Mercedes buses offer maximum comfort for all residents and
can accommodate two wheelchair-bound residents. Resident activities
and hobbies are encouraged and special functions are organised regularly.
Formal and informal lounge areas at each home provide options for
residents who wish to read or relax in private and for those who wish
to socialise with other residents. A large print library and large-screen
television and video are available to all.
Residents are encouraged to entertain family and friends. Lounge and
dining areas are available for private use, and catering can be arranged
for special occasions.
Each of Thompson Health Care's nursing homes has a beauty salon, with
hairdressers and podiatrists to cater for residents' grooming needs.
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